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The Customer-Centric Blueprint: How Stellar Experiences Drive Business Growth

image Michał Pruciak Business & Startups
Dec 15, 2023 9 min read
In the rapidly evolving landscape of IT scale-ups, customer experience (CX) has emerged as the cornerstone of sustained business growth. As products increasingly become commoditized, the distinctiveness of a brand ...
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Embracing the Future of Work: Enhancing Remote Work with End User Experience Monitoring

image Robert Krajewski Project Management
May 30, 2023 6 min read
In recent years, remote work has become increasingly popular. However, while it offers many benefits, such as increased productivity and reduced costs, it also presents unique challenges. One such challenge is ensu...
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Improving Customer Retention with Customer Experience Research

image Robert Krajewski Business & Startups
May 15, 2023 4 min read
To stay profitable in a competitive market, businesses should focus on retaining customers rather than simply pursuing to acquire new ones. A well-executed customer experience research (CX research) is crucial for ...
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